
The bad news
is, “the zone” was probably just a little to the left.
As
listeners, we tend to get caught up in offering solutions or trying to make the
speaker feel better. Often times, the
friend or family member in a difficult time, needs to vent; neither solutions
nor a pep talk may be sought, yet that is exactly what we aim to do.
While this
is noble, the listener may feel taken advantage of – especially if the
solutions offered require time and energy from the listener beyond the
conversation. When we are actively put
in a listener role, we have the responsibility – both to ourselves and the
speaker – to determine what our purpose is.
This can be done through a direct question, or by careful listening for
cues.
It is
important to identify our roles in each conversation to ensure we do not feel
taken advantage of and the listener feels supported in the way that is most
needed at that time.
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