As mentioned
in a previous article on “listening”, doing it properly is no easy feat. It requires If we are in “the zone” of actively listening
to a friend or family member having a difficult time, chances are they will
feel better, even if it is only momentarily, but the listener is often left in a
flurry, or a heap.
undivided attention, not only to
the words but the tone of voice, body language and facial expressions.
The bad news
is, “the zone” was probably just a little to the left.
As
listeners, we tend to get caught up in offering solutions or trying to make the
speaker feel better. Often times, the
friend or family member in a difficult time, needs to vent; neither solutions
nor a pep talk may be sought, yet that is exactly what we aim to do.
While this
is noble, the listener may feel taken advantage of – especially if the
solutions offered require time and energy from the listener beyond the
conversation. When we are actively put
in a listener role, we have the responsibility – both to ourselves and the
speaker – to determine what our purpose is.
This can be done through a direct question, or by careful listening for
cues.
It is
important to identify our roles in each conversation to ensure we do not feel
taken advantage of and the listener feels supported in the way that is most
needed at that time.
No comments:
Post a Comment